The emergency room is equipped to international standards and is
staffed by fully qualified doctors and nurses 24/7.
Our emergency services include a 24-hour road ambulance that is
based at our clinic. The ambulance can be called to attend emergencies,
transport patients between hospitals, and is used to take medevac
patients to Entebbe where they are transferred to AMREF or ISOS
Evacuation within Uganda:
There are no medical air evacuation companies within Uganda, but
we can do the next best thing for sick and injured patients who
are a long distance up country. We send our nurse, doctor, or
paramedic in a privately
hired small aircraft or helicopter to pick up the patient and
bring him/her back to Kampala. This has to bepaid in cash, usually
$3000 - $4000 USD, paid in advance. Such flights can only take place
in the daylight hours as rural airstrips allow for visual landing.
Many of our patients have been transported this way to receive the
higher level of care that can be provided in Kampala or for connection
to an international medevac flight.
Air Medical Evacuation:
AMREF – Also known as The
Flying Doctors service. This is a fully ICU equipped and staffed
fixed wing air ambulance. It is based in Nairobi and is in partnership
with The Surgery. Our patients who are very seriously injured or
require intensive care level medical treatment can be flown day
or night to Nairobi for admission in Nairobi Hospital or Aga Khan
Hospital. Travellers interested in this regional medevac insurance
should contact AMREF directly via their website.
Many travellers have insurance with ISOS.
Dr Stockley is the in-country medical contact for ISOS. If ISOS
insured travellers require advanced level medical care or surgery
that is not available in Uganda, The Surgery will arrange all the
logistics for this evacuation. ISOS operates out of Johannesburg
and flights are 4 hours in length. The medevac planes are fully
equipped and staffed for ICU level of care.